Delivery Information
Orders are dispatched Monday to Friday, excluding UK Bank Holidays. Orders placed before 3pm Monday to Friday (1pm for DPD) will be dispatched the same day. Orders placed after this time will be sent the next working day.
UK Royal Mail Tracked Delivery. Usually delivered within 2-5 working days. £3.50 or free on orders £40+
UK Royal Mail Tracked 24 Delivery. Usually delivered within 1-2 working days. £3.95
UK Royal Mail Special Delivery Guaranteed 1pm® Next Day Order before 3pm Mon - Fri for Next Day delivery. £6.50
UK DPD Next Day Delivery. Order by 1pm Monday - Friday for delivery the next working day. £7.00
Local Collection (Brighton Lanes) Pick up location: Kingslake House, Union Street, Brighton, BN1 1HA. We will email you as soon as your order is ready to collect. Usually within 24 hours. Free of charge.
Standard International Tracked Shipping ranges from £13.50 to £16.50 GBP, free on orders over £100.00 GBP. Please see our Delivery Information Page for more details. See estimated shipping times below.
Europe: 4-9 working days
USA: 5-10 working days
Canada: 5-10 working days
Australia: Up to 25 working days
Rest of the World: 5-15 working days
Express International Tracked Shipping from £26.95 to £37.50. Please see our Delivery Information Page for more details
Europe: 2-9 working days
USA: 3-5 working days
Canada: 3-5 working days
Australia: 3-5 working days
Rest of the World: Up to 10 working days
For further information on delivery and returns, click here.
If you wish to upgrade your shipping option after placing an order with us, contact us here.
Returns Policy
We have a 90-day return policy, which means you have 90 days after receiving the item to request a return for an exchange or refund.
We want you to have a carefree shopping experience at Tegen Accessories. If you are not completely happy with your new hair accessory, please return it to us, and we will refund you or offer you an exchange.
Our customer care team is here to help. Please get in touch with us if you have any questions or if you would like guidance in finding the perfect accessory for your hair.
Find out more about our returns policy here.